Once you submit your order and pay for it via your Shopify PLUS email invoice, you’ll receive an e-mail confirmation with your order number and details. At that point, a C&T account manager will take charge of your order, and will oversee the success of your project. They will verify the order details, confirm product availability, artwork size/format, and any additional shipping information.
After initial details are confirmed, the account manager will provide you with a digital proof showing how your logo will be applied to your product(s), including decoration options (e.g. laser etching, screen print, embroidery, etc.). Once you approve the proof the account manager will submit the order for production. They will then bird dog the process to ensure everything goes smoothly and the order is shipped out to you on time and as it appears in the proof.